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Waterfront Terminal Building Closed

Waterfront Terminal Building Closed

Board Bus from back door, No fares

THUNDER BAY, ONTARIO  ~~ March 24, 2020  (LSN)  As the City continues to respond to COVID-19, the Waterfront Transit Terminal building is now closed to the public, but riders are still able to make connections and transfer buses at the terminal platform.
Started Saturday, March 21, Thunder Bay Transit passengers will be asked to board and exit buses using the back doors. Passengers with accessibility needs can continue to use the front doors for boarding and exiting.

“We are making some important changes to transit because many residents rely on this service and we want to do our part to keep passengers and drivers safe,” said Brad Loroff, Manager of Transit Services.

Thunder Bay Transit will not be collecting fares or paper transfers from any passenger at this time. This change is in place until further notice, and is meant to distance passengers from bus operators, promote social distancing and help keep the community safe from the spread of COVID-19.

Consider social distancing:

  • The seats directly behind the bus operator’s compartment are not in service.
  • Passengers must stay behind the yellow line and not approach the Operator.
  • Passengers of Transit and Lift+ Specialized are asked to avoid all non-essential travel, and not board the bus if sick.
  • Stay 1-2 metres away from other riders.

Residents can call the Thunder Bay Transit customer service line at 807-684-3744 for transit-related questions, or visit the city’s website.

Parks Open, Buildings Closed

All parks buildings and recreational facilities and their programs are closed until further notice. City Parks are open, but residents are urged to heed Public Health advice and practice social and physical distancing if they are planning to visit a City Park.


Decisions on programs and services are being made on a daily basis. For the most up-to-date list of service changes, and additional city service information lines, visit: 


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