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Maintaining Access to PHHS Programs, Staff and Services

Maintaining Access to PHHS Programs, Staff and Services

County Connections Public Health and Human Services Director Alison McIntyre

COOK COUNTRY, MINNESOTA May 3, 2020  (LSN) One of the best ways that we as a community can help prevent the spread of this virus is to stay home. By staying home, we can make a real difference for Cook County

To help prevent the spread of COVID-19 (coronavirus) and comply with the governor’s stay at home order, access to the Cook County courthouse and Public Health and Human Services (PHHS) department is currently limited to staff providing essential services such as those outlined below. Employees are available to address your questions via phone or email and, in very limited circumstances, by arranging an intake meeting with social worker.

Following are ways that you can connect with PHHS services and staff from home:

Health Care and Economic Assistance Programs

  • Cash Assistance, Supplemental Nutrition Assistance Program (SNAP), Child Care or Emergency Assistance: Apply online at
  • Medical Assistance and other MN Health Care Programs: Apply online at
  • For questions about public assistance or health care programs:
  • To submit a paper application, renewal form or verifications:
    • Email: 
    • Fax: (218) 387-3020
    • Mail:  Cook County Public Health and Human Services

411 W. 2nd Street Grand Marais, MN 55604

  • A drop box is also located on the ramp on the north end of the Cook County courthouse


Social Services

  • Contact a social worker
    • Call: (218) 387-3620 during business hours (Monday – Friday, 8 am to 4 pm)
    • Email:
  • Make a report of suspected adult maltreatment: call (844) 880-1574
  • Make a report of suspected child maltreatment: call (218) 387-3620 to speak with the intake worker (Monday – Friday, 8 am to 4 pm) or Cook County Sheriff’s office at (218) 387-3030 afterhours and on weekends
  • After business hours contact local law enforcement or dial 911 in an emergency
  • Contact the behavioral health crisis line: call (218) 628-1800 or text MN to 741741
  • In very limited situations, for example individuals who do not have a safe place to discuss their needs, social work staff may arrange for a face-to-face meeting at PHHS within the Cook County courthouse. Prior to arranging for a face-to-face meeting, social work staff will conduct a health screening by phone to assess the safety of a face-to-face visit. If the screening indicates potential health risks, social work staff will make every effort to help work through an individual’s needs over the phone

Minnesota Unemployment Insurance

If you have lost work hours or employment due to COVID-19, you can also apply for MN Unemployment Insurance. Information regarding unemployment and COVID-19 is available at

Information about COVID-19:

  • Cook County COVID-19 Phone Line: 218-387-3668 open Monday – Friday, 8 am to 4 pm
  • MN Department of Health: 651-201-3920 open seven days a week, 8 am to 4 pm
  • COVID-19 hub site:


General information

By: Cook County Public Health and Human Services Director Alison McIntyre

County Connections is a column on timely topics and service information from your Cook County government. Cook County – Supporting Community Through Quality Public Service.

#LSN_News #LSN_MNNews #LSN_CookCounty 

About Cook County Minnesota

Cook County Coronavirus Response Hub

Cook Country Minnesota   Lake Superior News

Cook County is at the tip of Minnesota's Arrowhead region in the remote northeastern part of the state, stretching from the shores of Lake Superior to the US-Canada border. By land it borders Ontario, Canada to the north, and Lake County, MN to the west.  The highest point in Minnesota, Eagle Mountain is 2,301 feet and the highest lake,  Total Area equals 3,339.72 sq miles

Cook County is home to three national protected areas:
Grand Portage National Monument
Superior National Forest
Boundary Waters Canoe Area Wilderness

Cook County include:
 Grand Marais     Lutsen Mountains
 Gunflint Trail      Superior Hiking Trail
 Grand Portage 

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