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Microsoft Teams to Increase Customer Collaboration, Productivity and Profitability
Robert McKenzie
/ Categories: Ontario, Economy

Microsoft Teams to Increase Customer Collaboration, Productivity and Profitability

Leading MTSP Improves Communication Among Region’s Businesses

THUNDER BAY, ONTARIO  ~~~~~  August 6, 2022 (LSNews)  Teleco, a leading managed technology services provider (MTSP), recently announced that the company is proactively integrating business phone systems seamlessly into Microsoft Teams to boost collaboration, productivity and profitability. Microsoft Teams has now become the most widely used business collaboration platform across most industries. Teleco is helping businesses maximize their utilization of Microsoft Teams by combining it to a feature rich business VoIP solution. As result, the region’s businesses can leverage key applications including call controls, IVR, call handling, automatic call recording, reports, analytics, call queues, SMS, and fax capabilities in an enhanced security environment with less downtime.

Essentially, small to mid-sized businesses (SMBs) face a trade-off when they integrate Microsoft Teams into their organization. Microsoft Teams offers a host of apps and services which greatly enhance an organization’s ability to collaborate on projects, which can increase the efficiency, speed and effectiveness of team efforts on projects. Teleco’s innovative solution and guidance enables Teams’ users to experience seamless integration that would allow an organization to maximize all of their existing business phone capabilities without causing operational disruption. For example, one drawback of Teams was how it didn’t leverage existing phone numbers, conference lines, contacts, etc. whereby one would have to utilize new numbers that didn’t integrate natively into the platform. Imagine the headache caused by telling staff they now have one phone number for customers but a separate number for Teams. Teleco’s solution solves this problem, among many others in a way that can be implemented with a single click, with no hardware, no need for specialist skills, with no disruption to the business with pricing that is infinitely scalable (either up or down).

 “Microsoft Teams has become so popular because it is an undeniably powerful platform,” stated Penny Belluz, Director of Operations of Teleco. “It’s quickly becoming ubiquitous and will be the standard that all businesses rely on to foster collaboration between organizations. However, once we noticed that one small, yet crucial, missing piece for our customers was that Teams had no native phone app, we solved the problem. With IT and business technology systems, you just expect it to ‘just work’ and this technology will help our customers leverage everything they’ve already invested in.”

#LSN_Econ  #LSNews_TBay  #LSN_SSM  

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Teleco Thunder Bay - Teleco TELECO is a locally owned technology company committed to delivering specialized solutions (on premise PBX, VoIP, hosted & SIP services, managed IT services) and products since 1985.
Today TELECO designs, installs and maintains all major technology solutions for any size business including on premise PBX telephone systems, VoIP, Hosted and SIP Services, Video Conferencing, IT Managed Services, Surveillance Security Solutions, Point-to-Point Networking Solutions and Structured Data Cabling.  This also encompasses overhead paging systems, point to point wireless applications,

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  • 3rd Annual Golf for the Good
    3rd Annual Golf for the Good

    3rd Annual Golf for the Good

    COOK COUNTY, MINNESOTA  ~~~~~~ September 7, 2022  (LSNews)     Superior National at Lutsen is once again partnering with the North Shore Health Care Foundation to bring you the 3rd Annual Golf for the Good – NSHCF Weekend on Friday, Sept. 30 and Saturday, Oct. 1. It’s coming up fast and we need you!

    #LSN_Health  #LSN_CookCounty 

    Read more
1
  • 3rd Annual Golf for the Good
    3rd Annual Golf for the Good

    3rd Annual Golf for the Good

    COOK COUNTY, MINNESOTA  ~~~~~~ September 7, 2022  (LSNews)     Superior National at Lutsen is once again partnering with the North Shore Health Care Foundation to bring you the 3rd Annual Golf for the Good – NSHCF Weekend on Friday, Sept. 30 and Saturday, Oct. 1. It’s coming up fast and we need you!

    #LSN_Health  #LSN_CookCounty 

    Read more
  • Applications Due Oct 1 for Last Round of 2022
    Applications Due Oct 1 for Last Round of 2022

    Applications Due Oct 1 for Last Round of 2022

    COOK COUNTY, MINNESOTA  ~~~~~sEPEMBER 16, 2022 (LSNews)  The North Shore Health Care Foundation (NSHCF) will be awarding its final round of 2022 grant funds this fall. Applications for Foundation funding for projects that work toward a healthy community for all are due Saturday, Oct. 1 by 4 pm.

    The Foundation works to address gaps in health care and community health-related needs in Cook County. A total of $34,000 has been budgeted for in the 2022 NSHCF budget to help fund community organizations and programs that contribute to equitable health care and healthy living in Cook County this year, through the semi-annual community grant program.

    #LSN_Health   #LSN_CookCounty   %LSN_MNNews 

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