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Thunder Bay Hydro Customer Consultation


Thunder Bay Hydro Survey
Thunder Bay Hydro Customer Consultation #LSN_Econ

Thunder Bay, ON- September 19, 2016  (LSN) Thunder Bay Hydro customers are being invited to voice their opinions about the projected outcomes of the company’s 2017 Distribution Rate Application.

From September 19 through October 3, an online survey will collect feedback on the impact of the 2017 Distribution Rate Application that has been filed to support the company’s Distribution System Plan (DSP) for the next 5 years. This survey is a followup to one conducted earlier in the year when the current DSP was being developed.  

"Thanks to the initial public support of the proposals put forth in our Distribution System Plan, Thunder Bay Hydro has produced a Distribution Rate Application which supports this plan. Yet we want to be prudent to ensure the conditions are right to proceed with our stated plan,” says Robert Mace, President & CEO of Thunder Bay Hydro. “The purpose of the survey is to collect ongoing information from Thunder Bay electricity customers to help us shape how we can continue to deliver safe and reliable electricity at a reasonable rate."

In 2008, Thunder Bay Hydro set out a long-term capital renewal plan for infrastructure investments to improve the quality and performance of its local electricity distribution system.  The plan involves delivering key infrastructure projects and reviewing how plans will be funded and financed.  The 2017 Rate Application has been submitted to the Ontario Energy Board (OEB) for regulatory review.

Customers can participate in the online survey by following the link found in the top banner at www.tbhydro.com.  More information about Thunder Bay Hydro’s Rate Application is posted online at the Ontario Energy Board and can be accessed using the address: https://www.surveymonkey.com/r/B7RB799

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